The innovative AOSfive monitoring service brings together a best-in-class collection of tools, to offer problem isolation and issue resolution of your infrastructure devices. These tools provide invaluable availability, capacity planning and performance metrics & reporting for IT management. Customers are granted direct access to the AOSfive portal, as well as customized, real-time and historical ad-hoc reports.
Configurations of applicable infrastructure devices are archived on a regular basis, providing for rapid replacement in the event of hardware failure. AOSfive customers receive automated alerts when preset thresholds are exceeded, and Tier 1 analysis for recurring issues of problematic devices. In addition to real-time analytics, historical metrics, reports, baseline and trend analysis tools are extended to both customer staff and employees of the AOS Network Operations Center (NOC) for 24/7 support. Call 1-800-473-1110.
|AOSfive Plus Add-on Options||AOSfive||AOSfive IPT||AOSfive After five||AOSfive NetMan|
|Portal Access Reporting||x||x||x||x|
|Proactive Fault Intervention||x||x||x|
|Tools & Systems Monitor WAN Bandwidth||x|
|Quality via synthetic VoIP calls between supported Cisco devices||x|
|Mean Opinion Score (MOS) recorded from live calls||x|
|Defined issue resolution||x|
|Network Management with Certified Systems Engineer||x|