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Communications and Collaboration

Enhance your workspace with multi-platform solutions to reduce cost, enhance productivity and increase customer engagement.

Communications and Collaboration by AOS

Collaboration combines all forms of business communications into a single, unified solution, to help your employees, customers, suppliers and partners communicate with each other quickly and easily. Nearly all Fortune 500 companies use Unified Communications to build competitive advantage.

Collaboration solutions take this advantage one step further, sparking innovation by allowing flexible integration. AOS provides the tools and resources to help your business meet its bottom line—without obstacles.

Convergence allows for data, voice & video to be transmitted over a single, IP-based network infrastructure. With industry-leading Cisco and Microsoft Voice and Unified Communications, customers can build a converged voice, video and data network that replaces or works with existing business telephone equipment. Our customers and prospects have the opportunity to experience this advanced technology at the AOS office, or at their own location, before purchasing.



Benefits of Communication and Collaboration:

  • Enables growing businesses to expand with ease
  • Increases employee productivity
  • Simplifies branch office connectivity & maintenance
  • Reduces operational expenditures
  • Improves customer service
  • Ease of integration with existing applications
  • Ties together multi-platform services
  • Extended scope of workforce
  • Accelerated decision-making
  • Simplifies phone system administration


AOS Collaboration Solutions

AOS offers Cisco and Microsoft products & services that give your business industrious and lucrative conferencing experiences. Your business will be able to deliver content- rich, customer centered experiences, to help build the groundwork for phenomenal customer service. These IP Communications deliver dependable services to all of your employees in their workplace, while secure, cost-cutting messaging and mobile applications drive productivity and accelerate performance. Communicate directly from your desktop with rich multimedia services.



IP & VOIP Telephony

Unified Communications tie together office phones, voicemail, e-mail & business applications. All of the features commonly associated with the traditional PBX and Centrex systems are included: voicemail, presence management, find/follow-me functions, telephone directories and least-cost routing. In addition to standard services, Unified Communications solutions allow for unified single-inbox voicemail, mobile applications and instant accessibility.



Voice, Video & Presence

Integrate disparate communications systems so that they can be seamlessly used together. WebEx and Microsoft Lync deliver online meetings and easy-to-use web collaboration tools to your entire workforce. It’s about combining applications and services such as video, telephony, calendars, and instant messaging, with any type of device and on multiple networks, for anywhere, anytime connectivity. This results in increased productivity, plus reduced costs for the end-user and ease of management & maintenance.

Mobility

Mobile applications enable expansion by combatting market limitations. With anywhere access, productivity increases, as well as responsiveness to customers. Mobile collaboration solutions are an invaluable tool for your business’s success. Secure collaboration creates a personable customer-to-employee setting. Cisco Jabber supports IM, presence, voice and meeting escalation on a wide array of platforms:

  • Windows
  • Max OSX
  • iOS iPhone & iPad
  • Android
  • BlackBerry OS


Cisco & Microsoft Collaboration Tools Provide Call Center Integration With:

  • Salesforce.com CRM
  • MS Dynamics CRM
  • Standard TAPI-based connectors


Leverage the AOS Business Collaboration Partner Network

AOS Business Collaboration Partner Network