Benefits of Communication and Collaboration:

• Enables growing businesses to expand with ease
• Increases employee productivity
• Simplified branch office connectivity and maintenance
• Improved Customer Service
• Simplifies phone system administration
• Reduction in operation expenditures
• Ease of integration with existing business applications
• Ties together: office phones, voice mail, e-mail, and information services
• Extended scope of your workforce with advanced audio, web, and video conferencing
• Accelerated decision making with secure access and sharing of business information

AOS Collaboration Solutions

AOS offers Cisco and Microsoft products and services that give your business industrious and lucrative conferencing experiences. Your business will be able to deliver content-rich, customer centered experiences to help build the groundwork for phenomenal customer service. These IP Communications deliver dependable communication services to all of your employees in their workplace while secure, cost cutting messaging and mobile applications drive productivity and accelerate team performance. Finally, Unified Communications connect, communicate, and collaborate directly from your desktop with rich multimedia services.

Unified communication and collaboration is the integration of disparate communications systems so that they can be seamlessly used together. WebEx and Microsoft Lync deliver online meetings and easy-to-use web collaboration tools to your entire workforce. It's about combining applications and services such as video, telephony, calendaring, and IM/presence, with any type of communications device and multiple networks for connectivity anywhere, any time. It results in increased efficiency and productivity, plus reduced costs for the end-user.

IP telephony ties together office phones, voice mail, e-mail, and information services. All the features commonly associated with PBX and Centrex systems are included: voice mail, presence management, find-me/follow-me functions, telephone directories, and least-cost routing. It utilizes network routers, switches, software, and other standards-based networking gear. Services traditionally associated with the data network are still available via the telephone system, and vice versa.

Cisco and Microsoft Communication and Collaboration tools provide Call Center integration with

• Exchange
• Security
• Storage for voicemail
• Wireless
• Virtualization

Mobile applications enable expansion by destroying the issue of workforce and market limitations. With anywhere access, productivity increases as well as responsiveness to customers. Mobile collaboration solutions are a priceless tool for your business's success.

Combining telepresence and high-definition video with voice and data collaboration, technologies eliminate the need for multiple user interfaces, duplicate network infrastructures, and standalone management systems. This secure collaboration vitalizes your business practice and creates a personable customer to employee setting.