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Alexander Open Systems is the leading technology solutions company in the Central Midwest. From the beginning, we partnered with our customer to align business objectives with the right technologies to meet the desired results, such as: maximizing effectiveness, improving customer satisfaction, and increasing profitability.
AOS has built its foundation upon a time proven approach for success that starts with Account Managers that are students of the industry supported by Design Architects, each a subject matter expert focusing on a chosen technology practice. Our certified Project Managers oversee the deployment of customer solutions, keeping the implementations on time, in scope, and on budget, in conjunction with our highly specialized certified Systems Engineers and Solutions Trainers. The outcome is nothing short of a quality solution that meets the pre-established objectives of our customer.
AOS places the highest priority on responsive and professional customer service with integrity. That approach is responsible for AOS’ growth from three employees to now exceeding 200 employees in 6 states. Our expertise has changed since 1992 to become much broader and more specialized, but AOS has never lost focus of core values that made us successful.
Every customer has unlimited access to our highly available Help Desk that provides the ultimate in client support 24 hours a day 7 days a week, with the ability to deploy a local Systems Engineer at a moments notice.
“Our customers expect the best from AOS vs. others that are just average at everything.
With that in mind, we have specialized into very specific practice areas.”
– Thatcher Alexander, President of Advanced Technologies
Cisco Gold Partner
Cisco Partner of the Year (Midwest Region) 2007
#1 Cisco Networking Company in the Midwest Region , 2007
#1 Cisco Partner in the Central Area (15 State Area), 2007
#13 Cisco Partner in North America, 2007
EMC Signature Partner
#1 EMC Partner in Midwest Region, 2007
# 7 EMC Partner in North America, 2007
VMware Premier Partner
#1 VMware Partner in Midwest Region, 2007
# 34 on the “Fast Growth 100 Solutions Providers” – CRN, 2007
#252 “VAR Business 500” – VAR Business, 2007
Networking (Hardware, Peripheral, Application, Operating System, Local and Wide Area Networking)
AOS’ networking specialists have designed, implemented, and support well over 2,000 networks in the Central Midwestern Area. AOS’ networking solutions increase corporate productivity, reduce maintenance and troubleshooting, improve network reliability.
Unified Communications
AOS is the leader in the Central Midwest Area in Unified Communications deployment. We have designed and implemented multi-location telephony solutions across the United States for hundreds of local companies. Our CCDA’s and CCIE’s receive extensive training and have the hands-on experience to assure our clients get the best telephony design, installation, and support.
Wireless
AOS’ wireless networking specialists have designed, implemented, and support both indoor facility as well as outdoor campus wireless networks.
Virtualization
AOS’ VAC/VMware Certified Professional engineers are the best in the industry. In fact, VMware recommends AOS engineers for their largest deployments. Whether doing server or desktop virtualization, AOS can design, implement or troubleshoot any VMware environment.
Storage (Store, Backup, Recover and Archive)
AOS engineers are trained in our onsite Storage Lab that contains an Enterprise-Level Storage Area Network (SAN). Our staff includes Master SAN Architects and Storage Design experts that develop the right solutions for our clients.
IT Security
Our Certified Information Systems Security Professionals perform assessments, consult with our clients, and have deployed thousands of security solutions thus reducing the threats and risk to our clients information systems. AOS’ security solutions focus on asset identification, data analysis, and intrusion prevention.
Physical Security
AOS’ Physical Security Specialists design systems that are uniquely customized to the application and requirements of our clients.
Managed Services
AOS has a fully staffed Network Operations Center and Help Desk. Our on-site personnel are available 24 hours a day and 7 days a week to serve our clients under contract to serve our NetCare, SecureCare, and TelCare contract clients.
In order to further emphasize our priority of professional client service, AOS formally established the following corporate values:
- Integrity: We believe that by adherence to honest, moral and ethical principles, we will build long-term trust relationships. We will conduct ourselves at all times in a professional, candid, friendly and polite manner.
- Professional Competence and Commitment: We believe in maintaining the highest standard of professional competence throughout our company. We are committed to continual learning, improvement, and excellence.
- Responsive Client Service: We believe in providing timely and accurate client response with high personal ownership and motivation. We will be proactive in anticipating and inquiring about future client requirements and opportunities.
- Creative Teamwork:We believe in a work environment built around the creative application of team-based principles that encompasses respect for the individual. This enhances our ability to design, solve, and implement the best solution for our clients.
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